Roof Inspections

"HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP."

"Chris did a great job! He came out in the middle of a rain storm and after hours to do the inspection on my unit. He made sure I understood what he did and why he did it. I really appreciate him taking the time to explain it to me. The whole process with HEP has been great!"

"will was excellent. he did a great job with the inspection and did a wonderful job answering all of our questions."

"Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner."

"Willard Pack came out and advised about my roof. He was a pleasure to work with and very knowledgeable."

"Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics."

"I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!"

"Patrick McGraw was so patient, knowledgeable, courteous, detailed in his inspection and explained everything to me. Thank you so much."

"Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months."

"Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job."