Main Line Issues

"Joseph and Devin did a fantastic job repairing my water line."

"Zack and Colin did a wonderful job fixing my sewer main! Chuck done a great job"

"Zack and Colin were professional and worked in a timely manner. They kept me updated along the way which was nice. And they did good work replacing the water and sewer lines in my home without too much fuss."

"Juston was the technician showed up at my home today to repair a sewer back up issue. Juston showed up in a timely manner and was very professional with what was done and how it was explained to me what he was going to do. After all said and done Juston spent about two hours taking care of a clog in the sewer line. He explained to me what he was doing with every step and showed me with a camera what exactly was happening. If I need any plumbing in the future I will definitely be calling HEP! Thanks Juston for a wonderful job!!"

"Tim, one of the HEP service attendants, came out to survey our corroded pipes and assess the cost to repair a leak in our laundry room ceiling and upstairs bathroom sink. He was fantastic and one of the best customer service reps that I have ever encountered. He was calm, friendly, patient, knowledgeable, and super professional when it came to explaining every detail of our issue. He made me feel comfortable and confident in his company. We just need to work out financing details, but I’m pretty sure that we’ll go with HEP because of Tim. He is a wonderful representative for the company and in my opinion, he deserves accolades and a raise! He’s really great at his job and deserves all the recognition that he can get. Tim is an AWESOME employee and person and an invaluable asset to HEP!"

"Our Technician Robbie was great! He was extremely professional and worked very quickly to repair our septic tank. He had runners picking up the pump while he worked on other parts so the job could be finished as quick as possible."

"Chuck was very informative took care of my main issue while taking the time to listen to my concerns, and while here found a secondary more pressing issue (that me and my wife had suspected but not mentioned as part of our initial request) and repaired it also."

"Called Hep for sewer not draining. Robbie called to tell us he was on his way. Robbie was professional and explained the best repair. We are 100%satisfied with the work Robbie performed. Zack and Colin called to tell us they were on the way. Both guys were very professional and explained all work they were doing. When they were done we could barely tell they had a good sized hole in the yard. We 100% recommend them."

"Quick response and same day service! Justin came out addressed an issue we were having with our sewer pump alarm! Thank you Justin for explaining what needed to been done and giving us options!"

"Came out the day we called, brought a digger out that night, dug in the dark and some light rain. Got our septic dug and opened up, clog removed, and new bigger access pipe installed all in about 2 hours. Can't say anything bad about their service. Robbie, Dwayne, and Joe were great."