Roof Repair

"Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed."

"HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂"

"We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson."

"I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family."

"Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone."

"Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics."

"Will Pack was very knowledgeable about my roof and offered good solutions"

"I called Hep to get an estimate for tear out and installation of new soffit fascia on my home. Will, the salesman came this morning to give me an estimate. He was very knowledgeable on what I needed done and also showed me that my roof screws were misplaced on the areas of the roof that I was totally unaware of."

"Will pack came out and was extremely friendly and efficient with locating the issue on the roof of our families home. He saw the problems the other companies missed."

"Wil was very professional and gave helpful advice on what to do about our roof"