Roof Repair

"Jordan and Tyler were excellent here, they even took a step further and handled a small detached garage leak that would've taken me an hr, took them just a few extra minutes. All around great experience. Will definitely be calling them for future issues."

"Will Pack was very knowledgeable about my roof and offered good solutions"

"New review may 2024 . 6 stars. Same day to install a roof on house and garage. Watched start to finish. Good demeanor on the workmen and hard workers. Amazed done in a day. Wish i had more for them to fix."

"I called Hep to get an estimate for tear out and installation of new soffit fascia on my home. Will, the salesman came this morning to give me an estimate. He was very knowledgeable on what I needed done and also showed me that my roof screws were misplaced on the areas of the roof that I was totally unaware of."

"Will pack came out and was extremely friendly and efficient with locating the issue on the roof of our families home. He saw the problems the other companies missed."

"The technician was knowledgeable about his work, had excellent communication and answered all the questions that I had . He also sent in requests immediately for a roofer and numerous estimates . He spoke with me about financing, combo deals and I am now a loyalty member which will save me even more money . Thank you for such a great experience."

"Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service."

"Wil was very professional and gave helpful advice on what to do about our roof"

"Christian Jordan came out to quote our home for a roof replacement, and didn't hesitate to walk around on our 26 year old roof. Unfortunately, my credit score prevented me from being able to have the roof replaced, but Christian went ahead and put a tarp on the leaking side at no cost. Hopefully in the future, I'll be better off financially, and will be able to call Christian to come back out for the replacement. Excellent service!! Very polite, quick, and helpful."

"HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂"