Knoxville Area
HEP

Knoxville Area

Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.

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Trusted by 500+ neighbors

Knoxville Area | HEP

At HEP, we’re proud to serve the Knoxville community with dependable solutions for heating and air conditioning, electrical, plumbing, and roofing. Our expert technicians bring both skill and dedication to every project—whether it’s a routine checkup on your HVAC system, a fast fix for a leaky pipe, or a complete roofing installation. We’re committed to ensuring your home stays comfortable, safe, and functional year-round, giving you peace of mind and more time to enjoy life in beautiful East Tennessee.

When you work with HEP, you’ll get professional service that’s tailored to your needs, backed by prompt response times and clear communication. We aim to make every step of the process simple and stress-free, from scheduling a convenient appointment to completing the job right the first time. Trust our team to handle every aspect of your home’s essential systems, so you can focus on the moments that matter most.

What Our Customers Say

"The service was Great the only complaint is the time frame kept changing to when they were going to arrive but the total experience was Excellent Thank you for hauling my Old Junk Away"
Janine G.
Janine G.
"Josh Brown was my rep today. Excellent service. Really great guy. Could not have had a better experience."
Patrick M.
Patrick M.
"Jacob newman came out late and got my problem resolved with ease very professional and explained everything great"
Joey G.
Joey G.
"Fernando is the best! Wonderful, efficient, knowlegeable tech!! Thank you!"
Brian B.
Brian B.
"Jacob Newman arrived on time, was professional, knowledgeable and completed his work timely. I was very appreciative of his services."
Joanna S.
Joanna S.
"Thank u so much Ronnie u done what u had to no matter the trouble to get me up and running again!!!!!!"
Peggy B.
Peggy B.
"I am happy he was here when said and helped me considerable"
Sandi O.
Sandi O.
"Fernando was fantastic and honest. Would HIGHLY RECOMMEND."
Krystina W.
Krystina W.
"Had the pleasure of working with HEP for septic pumping, and I’ve got to give a special shoutout to Josh Nickolas. He’s professional, hardworking, and doesn’t cut corners. You can tell he takes pride in his work, even in a tough, dirty job like septic pumping. Josh made sure everything was cleaned out properly, explained the process clearly, and treated the property with care and respect. If you’re calling HEP, ask for Josh—you’ll get honest work done right."
Matt
Matt
"Josh did a very thorough job and was clear with all his information."
Kelsey F.
Kelsey F.

FAQs

How often should I schedule maintenance for my HVAC system in Knoxville?

Due to Knoxville’s hot, humid summers and mild to chilly winters, it’s best to have your HVAC system inspected and serviced at least twice a year. Routine check-ups in the spring and fall ensure your system is prepared for extreme temperatures, improves efficiency, and catches minor issues before they lead to costly breakdowns.

What factors should I consider before deciding to repair or replace my HVAC unit?

Key factors include the age of your system, the frequency of needed repairs, and any recent spikes in energy bills. If the unit is over 10–15 years old, requires frequent repairs, or shows signs of declining efficiency, replacing it could offer long-term savings. A certified technician can help you weigh upfront costs against potential energy savings and reliability.

How can I prevent or address common electrical issues in my Knoxville home?

Regularly check for flickering lights, frequently tripped breakers, or outlets that feel warm. These can be early signs of wiring or panel issues. Having an electrician perform an annual inspection can catch potential problems before they become dangerous. Additionally, ensuring any new electronics or renovations adhere to current codes helps maintain a safe, efficient electrical system.

What plumbing practices can help me avoid costly repairs in Knoxville’s climate?

Knoxville’s varying temperatures can cause pipes to expand and contract, leading to leaks or bursts. To minimize problems, have your pipes inspected annually and insulate any that are exposed to cold temperatures. Avoid pouring grease down drains, use drain catchers to prevent clogs, and fix minor leaks early to prevent larger issues. If you notice reduced water pressure or frequent clogs, consult a plumber before the problem worsens.

When should I schedule a roof inspection and how often?

A professional roof inspection is recommended at least once a year, ideally in the spring or fall when weather is moderate. If Knoxville experiences severe storms or high winds, an additional post-storm check is prudent. Regular inspections help identify missing shingles, leaks, or other damage before they lead to bigger, more expensive problems.

What steps should I take if I notice a leak or water damage in my roof or ceiling?

First, contain the water using buckets or towels to minimize damage. Next, try to identify the source of the leak—often a damaged shingle or flashing. Contact a professional roofer promptly for a thorough inspection and repair. Ignoring even minor leaks can lead to mold growth, weakened structural integrity, and more extensive (and expensive) repairs down the road.

Areas Served by Our Knoxville Location

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