Electrical

"Willie was professional and fast 24 volt short in 30 minutes!!!"

"Patrick came out and quickly examined our unit and gave us quotes on options to fix. We've used HEP for electrical and plumbing as well and we have only had good experiences. Highly recommended."

"Josh Butler just left our home. That dude is excellent! Our home is an older home. He explained what he was doing and cleaned up issues with our wiring as he worked. The living room was left clean and tidy and he was friendly. I learned about the loyalty program and with work on our AC units I will probably join. I had a quote as well on the AC units getting installed in our home, Nathan Fisher was very professional and took measurements of my home and explained how much it costs and why. I am very pleased with both of these guys. I am pleased to say We are a Hep family and I will call again."

"Chase Rost did an honest evaluation of our plumbing problem! Nathan Fisher did a through job on our HVAC systems' annual maintenance! Zach Plemons checked our circuit box and every circuit breaker in the house. Thorough! Much thanks to all three for jobs well done!"

"On time, found the problem quickly & was able to repair with minimal work & supplies. Would recommend him to anyone. Very courteous & efficient."

"My HVAC system went down on a late Saturday night and i called HEP right away. They were calm and friendly on the phone, which allowed for us to get a tech out to my home. Justin came to my house at 7pm and did not leave until the problem was solved in every aspect of my issue at 11:30pm. I currently have a pregnant wife and he understood we needed to get air moving again. We worked late into the night to make sure we could have cool flowing air for the night. Once the job was completed for the day, he came back a second day to install new wiring within the home for the thermostat to the HVAC. He found and fixed previous issues from the prior homeowner and left my home better than how he found it. I am extremely appreciative of Justin and if you call HEP around the Knoxville area, I will request him in a heartbeat if I ever have any more issues and I think you should to. Thank you, Justin for your help and expertise."

"Have had HVAC, plumbing, leech field replacements with this company excellent timely professional treatment. They work with you to get financing if needed. Had to add on electrical issues very professionally handled."

"Josh Bulter has done a wonders job on my kitchen and electric to it. I can cook again probably that I haven't had to do in 2 years. Thank you so much for your hard work, and your great personality. I hope we get you again when we have another issue down the road."

"Josh Butler came fixed my power & was very efficient. A very nice electrician to work with."

"Rarely do we call for service when our day is going well. Suffering both a water leak and electrical issue, HEP was there for me. Julia returned my service request quickly and politely worked me into the schedule as quickly as possible. Adam called before he arrived so I had time to put the dogs away as so often “too many paws slow the progress”. Adam listened to my attempts to describe the issue, then began investigating the complex wiring left by the previous owners. To both of our astonishment, he found a previous electrical box *behind the book shelf*!? Apparently, during a previous renovation, many circuits were bridged from the original to the new panel installed in the garage. Undaunted, Adam quickly found the faulty bridge, ran a new modern connection and new breaker and Ta-da, fixed!! Very, very pleased with the level of service, professionalism and fair cost to have this mystery resolved. Will gladly call on HEP again."