HVAC Unit Replacement

"Patrick was great. He clearly explained what the issue was with my AC, gave me all the information and options, and the work was thorough and efficient."

"Brett Nicely was outstanding and wonderful! He was very professional and very helpful. Our issue was taken care of quickly and we have a better system than we had before. Great job!"

"Patrick McGraw went above and beyond to do everything he could to troubleshoot my HVAC after it went out conveniently on a Friday evening. He came out late, didnt cut corners and was here longer than I expected. He diagnosed the issue and came up with a plan, sought out the part at the warehouse first thing in the morning and fixed it the next day. The cost is an unfortunate burden of home ownership, but am appreciative of HEPs quick availability and closure. Thank you Patrick and see you next time (or not hopefully)! One thing I would recommend is I thought I was a loyalty customer with their monthly plan, but apparently when you get a new credit card it cancels and HEP does not solicit renewal. So though I thought I was still a part of it and would save on the labor cost, I did not. Minor, but still its the little things!"

"Josh and Rusty did an amazing job installing our new HVAC unit! They were thorough, very kind, left no trash, and hauled our old one away. Awesome job!"

"Patrick McGraw was our technician and he was very friendly and knowledgeable. Arrived quickly and finished the job in a timely manner. I highly recommend HEP and will call them from now on with all our HVAC needs."

"Patrick came out and was able to fix my ac issue same day.. great service."

"I called HEP, and within a couple of hours they sent out their technician Jacob Newman. He was professional and provided me with multiple options for replacing the units at my property. I live in a remote area and it is very unusual to have a company come out the same day let alone within a couple of hours. I would highly recommend. Thank you for the quick service!"

"Jacob Newman provided courteous and thorough service for our non-functioning HVAC unit. Upgrades and repairs in all, HEP rescued us in the heat of summer."

"Carl Frazier came out to service our new unit that wasn't cooling quite as it should. After talking about our issue, Carl knew what the issue was before opening up our unit due to his extensive experience. In less than an hour, our issue was diagnosed, resolved, and explained to me. I was given a courtesy call before he arrived and he arrived on time. I would definitely appreciate Carl addressing any further issues at our home ."

"Ive had a very hard time with my unit but ronnie helped me alot thank u so so much for all ur help"