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Generators | Electrical | Cleveland

Discover the power of reliability with HEP's top-tier electrical generators in Cleveland. Our selection includes a range of high-performance models engineered to keep your home or business running smoothly during unexpected outages. Whether you need a portable generator for emergency backup or a robust standby unit for continuous power, HEP has you covered. Our experienced team is dedicated to providing expert advice and seamless installation services, ensuring you find the perfect generator to meet your specific needs. Trust HEP to keep your power on and your worries off.

What Our Customers Say

"Jordan, Brayden, and Kaleb just wrapped up the job at my place and I could not be more pleased. They were professional, kind, and went above and beyond. My wife and I are building a house in Bulls Gap, and needed to hook up a pressure pump. I didn't realize what all would be needed, but they nailed it. They installed a pressure tank under the house and finished all of the piping and fittings. Because we don't have electric for our pump house, they got my generator running and made sure everything worked as it should. I won't use anybody else going forward. Thank you, guys! Y'all are awesome!"

Jonas F.

"Jesse " outlaw" james saved the day at rent a wheel . Everything was down and he was out quickly and got everything back up and running . Quick , professional and great pricing . Highly recommend if you want it done right you should call and request this tech ."

Rebecca B.

"Thank you to Jesse for making a terrible situation bearable. He was very professional and went above and beyond to help us get through weeks of NO heat or full power. He is now a friend for life. I would recommend HEP because of him! Ask for Jesse!!"

Valerie S.

"Josh B was amazing. Effectively found my problem and got my power back on. My grandson will be happy that he will not be in the dark and have another mental episode. Thank you so much to the HEP team getting me in the service rotation with a hectic storm schedule."

Emily K.

"Jessie the Electrician and David the plumber were amazing. David went out of his way to try and help me fix my problem. When there was no solution other than a new countertop he made sure I was taken care of. Chris came out and quickly helped me so that I can begin using my kitchen again."

Christyn K.

"Have used HEP services twice, plumbing and electric. Both repair men were prompt, cleaned up after the job, was pleasant to work with. Got good response/ turn around from the initial call until the job was finished. Even placed at call on Sunday evening. I have a maintance agreement that I pay yearly and plan to renew when it is time. It sure take's the work out of trying to find a reliable service provider."

Marcy G.

"Hep has done a lot of things at our house...windows, doors, A/C, electrical...never disappointed with the service or quality of work!"

Sheryl L.

"HEP has been wonderful. I created an electrical problem which when I call HEP they sent out a tech who fixed it and then looked at my heating unit. I have known for sometime that the unit needed to be replaced. Doug was kind enough to evaluate the current system and at his suggestion I asked for a salesman to meet with me. He was kind enough to get the salesman here the same day and I purchased a unit that they are installing now. It has been like clockwork, each piece of the puzzle coming together. HEP you have a great team that knows how to work in sync. Thank you so much."

Priscilla J.

"David Nicholson was the HEP employee that did my electrical inspection today. He called ahead of time and gave me a time of arrival. He arrived on time, introduced himself, and was very professional and courteous . He explained what the inspection would cover and ask if I had any questions or concerns. HEP should be proud to have such an awesome employee."

Deborah P.

"Josh Herndon with HEP came out to install a gas line to our generator! Very professional and went above and beyond to make sure the job was done right! I highly recommend HEP and Josh for anything you need done! Happy customer here!!"

Ben S.

Reliable Generator Service in Cleveland

HEP keeps critical power systems running smoothly across Greater Cleveland by delivering specialized service for residential and commercial electrical generators. Whether you rely on a portable unit for weekend projects or a full-scale standby generator for mission-critical operations, HEP’s certified technicians help make sure the lights stay on when the grid goes dark.

Why Professional Generator Service Matters

Prevents unexpected downtime during severe Lake-effect storms
Protects sensitive electronics from voltage irregularities
Maximizes fuel efficiency and lowers long-term operating costs
Maintains manufacturer warranties through documented maintenance

Key Services Offered by HEP in Cleveland

Routine preventive maintenance for diesel, natural-gas, and dual-fuel generators
Load-bank testing to verify real-world performance under stress
Engine diagnostics and component replacement using OEM-grade parts
Transfer switch inspection and calibration
Complete turnkey installations for new standby systems

Benefits of Routine Generator Maintenance

Early detection of wear in brushes, bearings, and stators
Reduced likelihood of carbon build-up and clogged injectors
Optimized coolant and lubrication cycles for longer engine life
Assurance that automatic start sequences engage without delay

Signs Your Generator Needs Attention

Slow crank or failure to start after brief power interruptions
Unusual vibrations or excessive engine noise during operation
Visible fuel or oil leaks around hoses and fittings
Frequent breaker trips or inconsistent power output
Warning lights illuminated on the control panel

The HEP Approach to Generator Service

Comprehensive Inspection Process

Visual assessment of housing, wiring, and exhaust systems
Fluid sampling for oil viscosity, coolant pH, and fuel integrity
Battery load testing and terminal cleaning
Thermographic scanning to locate hot spots in alternator windings
Verification of load transfer timing and voltage regulation

Quality Parts and Certified Technicians

Every service visit is handled by factory-trained professionals who follow strict safety protocols and use high-quality replacement components, ensuring compliance with local Cleveland electrical codes and national NFPA standards.

Emergency Preparedness in Cleveland’s Climate

From lake-effect snowfalls to mid-summer thunderstorms, Northeast Ohio’s weather can be unpredictable. A well-maintained generator provides a seamless backup power solution for: